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Independent journalism is a lot more than reporting the news. It’s getting to the heart of the story, and it takes time, effort, and passion. That’s what makes real stories worth paying for.

You can cancel your subscription whenever you wish. Our stories come with no strings attached.

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Editor

Cormac Bourke

Editor
Irish Independent/independent.ie


In a world flooded with information, a simple question cuts to the heart of every story: what does it mean to me? To tell Ireland's story each and every day, our journalists relentlessly pursue the news that matters. In the search for the facts, we ask a lot of questions. What happened? Who is affected? Why is it important? How, exactly, does it affect our readers? And what does it really mean to me?

We are asking our digital readers to continue to support our journalism by subscribing to independent.ie for stories that are unique and exclusive. Those stories will continue to appear in the print edition of the Irish Independent and the 'Sunday Independent’. Stories that will inform, explain and entertain. Stories that will challenge, provoke and hold power to account. Stories that the nation will be talking about. Stories that will tell you what you need to know. Stories that connect us. Stories that mean something. Real stories, worth paying for.

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Frequently asked questions

Having trouble subscribing? We are here to help.

How long is a subscription?

Our digital subscription allows instant access, through app, web browser and ePaper to our award-winning coverage of the news and stories that matter to you.

We have access plans tailored to you and how you want to view your news. Our plans start from as little as €2.50 per week.

What if I don't want to subscribe — can I still read Independent.ie for free?

Yes – some content is for free and will continue to be free.

Why are you charging to read your content, it used to be free?

We have listened to our readers who have told us what is important to them. Our readers want the story of Ireland, every day. They want the whole story, not just the headlines. The detail and then what’s hidden beneath that.

This means we will continue to invest in great journalism and great journalists and writers. To maintain this quality, we are launching a subscription service so we can continue reporting and writing these stories for you.

We hope that you, like we do, will consider this worth paying for.

How are digital subscriptions billed?

As a digital subscriber, you can pay via debit or credit card, Google Pay or Apple Pay. Your payment method will be charged automatically on a recurring basis. Your subscription will be renewed automatically, and you will be charged in advance of each billing cycle unless you cancel.

View the Independent.ie Terms and Conditions

Please note: If you purchased your subscription through iTunes, please refer to the iTunes Store Terms of Sale. View the iTunes Store Terms of Sale.

If you purchased your subscription through Google Play, please refer to the Google Play Terms of Service. View the Google Play Terms of Service.

What billing name will I see on my bank or credit card statement, if I subscribe?

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We have access plans tailored to you and how you want to view your news. Our plans start from as little as €2.50 per week.

What is the cancellation and refund policy?

You can change or cancel your subscription at any time by contacting Customer Care on +353 (1) 705 5333 or by emailing customerhelp@independent.ie.

When you cancel, we will stop charging your account the following billing cycle. Each billing cycle is one month, so your access will continue for the remainder of the monthly cycle.

Please note: If you purchased your subscription through iTunes or Google Play, please refer to their terms and conditions.

I have subscribed, why can I not longer read Premium articles?

If you subscribed and cannot access something has gone wrong, we’re sorry about that. Please contact Customer Care on +353 (1) 705 5333 or email customerhelp@independent.ie and we will do our best to get you up and running as soon as possible.

If you purchased your subscription through iTunes or Google Play, please check your account details with that provider.

I cannot log in or change my password on Independent.ie?

We are sorry. Sometimes the security settings or pop up blockers on your device can cause issues when logging in or changing your password.

Please try to log in on a different web browser (e.g. Chrome or Firefox) or download our app, if you are using a smartphone.

If this does not work, please contact our Customer Care team on +353 (1) 705 5333 or email customerhelp@independent.ie and we will do our best to log you in as quickly as possible.

Can I use my digital subscription on more than one device?

Yes, you can use your digital subscription on up to five devices.

How do I change the email address that's associated with my digital subscription?

To change your email address, please phone Customer Care on +353 (1) 705 5333 or email customerhelp@independent.ie and we will help you.

How do I change my digital subscription?

You can change your subscription at any time by contacting Customer Care on +353 (1) 705 5333 or by emailing customerhelp@independent.ie.

Can I use my subscription abroad?

Yes! You can use your subscription to stay close to the news and stories that matters to you, no matter where you are in the world.

Do you offer a Home Delivery Bundle?

No, however our partners Reach Home Delivery offer a delivery service to Dublin and a number of large cities and towns in Ireland.

What is the ePaper App (Independent NewsStand)?

The Independent ePaper app is the daily digital edition of our newspaper. It looks just like the daily newspaper, on your smartphone or tablet. Once you download this App, it works on all iOS and Android devices.

The App is called Independent NewsStand.

The Irish Independent, Sunday Independent, Herald and Sunday World are updated each day and are available from 06:00 GMT every day.

Where can I find the iOS (Apple) app?

Please follow this link or search for Independent Newsstand in the App store.

Where can I find the Android app?

Please follow this link or search for Independent Newsstand in the App store.

Do you have an education, group or corporate subscription programme? Are there any group subscription discounts?

Corporate digital subscriptions are invoiced annually at a discounted rate, with tiered discounts by volume of individual subscription users required. Please contact corporatesubscriptions@independent.ie with the number of users you would like to have access as part of your corporate digital subscription and we will be happy to provide a quotation. We do not currently offer an education subscription programme but we are working to provide this.

Can I give someone a digital subscription as a gift?

No sorry, this service is not available yet, but watch this space.

Will there still be advertisements on Independent.ie if I subscribe?

Yes, adverts are an important part of our business and help us maintain our high standards of journalism.

How do I contact Customer Care?

Telephone +353 (0)1 705 5333

Email customerhelp@independent.ie

Our Customer Care team is open from 8am to 4pm Monday to Saturday. We are closed on Sundays and bank holidays.